Please Note Our Policies When Joining Our Practice
To ensure the best experience for all our patients, we have established the following policies to protect your valuable time and our team’s ability to serve you effectively. We ask that you read and adhere to these guidelines as part of our mutual commitment to your health and well-being.
Activated Health & Wellness
Appointment Policies
1. No-Show Policy
If you fail to attend a scheduled appointment without prior notice, a $75 no-show fee will be charged. For pellet therapy appointments, full payment is required at the time of booking. This policy is in place to respect our team’s time and ensure we can continue providing personalized care to all patients.
2. Late Arrival Policy
We understand that life can get busy. If you are running late, we offer a 10-minute grace period for your appointment. However, if you arrive more than 10 minutes past your scheduled time, we will need to reschedule your appointment to ensure our team can provide you the time and attention you deserve, without impacting other patients’ appointments.
3. Rescheduling Policy
We kindly ask that you provide at least 24 hours’ notice if you need to reschedule or cancel your appointment. This allows us to offer the appointment slot to another patient in need of care. Failure to provide adequate notice may result in a charge of the no-show fee.
Privacy Policy
When joining our practice, we may collect personal and medical information that is necessary to provide you with the best care possible. This information may include your name, contact details, and medical history. We only collect the necessary information to fulfill our professional duties and enhance your care experience.
Your information will only be used for purposes related to your care, including appointment scheduling, treatment, billing, and communication with other healthcare providers as necessary for your treatment. We will not share your information with any third parties without your consent unless required by law.
We employ secure measures to protect your personal data from unauthorized access, including encryption and secure storage systems. Your information is only accessible to authorized personnel who are directly involved in your care.
By joining our practice, you acknowledge and consent to the collection and use of your information as outlined in this privacy policy. Should you have any questions or concerns regarding our privacy practices, please feel free to contact us at any time.
Our Commitment to You
At Activated Health and Wellness, we take pride in being intentional with our time and yours. Our policies are designed to ensure that every patient receives the focused, individualized care they deserve. By following these guidelines, you help us maintain the quality and integrity of the services we provide.